Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


Without a doubt! In numerous scientific researches, heat and massage therapy is more effective then pain medication. Heat works by relaxin the muscles of the increasing blood circulation. A massage will help reduce uterine muscle spasms and relieve stress. With Pinkiepad, you get the benefits of these natural therapies in 1 device. 

The Pinkiepad will turn off by itself after 90 minutes to avoid overheating. Additionally, every 30 minutes, the pad will lower 5 degrees automatically. 

We follow stringent testing to ensure you receive a safe and high quality product. However, of you're pregnant, have heart problems, or have any other medical conditions please consult with a medical proffesional before getting started.

It most certainly does! Heat relaxes your abdominal muscles and a massage will improve lymphatic drainage. Pinkiepad combines the best of both worlds to help you look and feel less bloated.

Every package comes with:

- Menstrual Relief Pad

- Power Cable + Extension Chord

- Instructions

- Bonus Heat Patches

*Portable battery pack purchased seperatly*

Our pad comes with an adjustable strap that can reach up to 120cm. 

No, the pad comes with a power cable and can be used while being plugged in via USB. The battery pack allows you to power the pad without it being plugged in. You can also use your own small powerbank.

*Please be aware: the Relief Pad can only be used on-the-go if you purchase the optional power bank. 


Of course! We offer a 30 day guarantee which covers anything that may happen to your lamp within the first 30 days of purchasing. 


We despatch items within 2-6 working days (Mon.-Fri.) From there it takes an additional 10-15 working days shipping.

All you need to do is go to our "track your order" page, and insert your order's tracking number.